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Airbnb is fundamentally broken, its CEO says
Airbnb CEO Brian Chesky acknowledges that the company needs to improve its core service, including affordability, reliability, and customer support. Chesky aims to make prices more competitive and encourage hosts to lower their margins to attract more bookings. AI is being used to verify listings and detect fake ones, as well as to identify potential parties and rule violations.
Airbnb CEO Brian Chesky acknowledges that the company needs to improve its core service, including affordability, reliability, and customer support. Chesky aims to make prices more competitive and encourage hosts to lower their margins to attract more bookings. AI is being used to verify listings and detect fake ones, as well as to identify potential parties and rule violations. 
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